I was about
twelve years old when I saved up money from my paper route to buy a speedometer
for my bicycle. Unfortunately much of what I measured since then has been rather
inconsequential. However some things are well worth measuring. In working with
mission organizations and churches, I am constantly challenging them to measure
what is being accomplished so they can know how to better invest their
resources.
When
referring to measuring things, there are two terms which are used
interchangeably: measurements and metrics. A third term which is used less
often but can be just as important is rubric.
In the interests of full disclosure you need to know that I have never taken a
stats course nor do I consider myself any kind of expert. So only read this if
you fumble around with these terms in the same way I have.
Suppose
your job performance was evaluated by your supervisor and you were given a 4.
That would be a measurement. And while that measurement is very important, the
number itself is virtually meaningless. First of all you don't know if you were
being measured on a scale of 1 to 10 or 1 to 5. The scale is the metric. Stated
differently, 60 kilometers per hour provides you with a measurement and a metric. Knowing that you are
“doing 60”, can be a real problem if you don't know what the metric is. Driving
60 miles per hour in a 60 kilometer per hour zone may result in a speeding
ticket. Conversely knowing that the speed limit is in kilometers per hour (a
metric) is not helpful if you don't know how fast (a measurement) you are
going. As such, both a measurement and a metric are vital.
Now let's
go back to that job performance where you received a 4 out of 5. What we still
don’t know is specifically what was being evaluated. For the sake of
illustration let's look at the evaluation being based on your punctuality. Your
supervisor has given you a 4 out of 5 without clearly defining why she has
landed on that particular number. So what you need is a rubric; a chart that
spells out what qualifies you for a 5 or a 4 etc. You would receive a 5 out of
5 if you had never been late within the evaluation period. If you were late
once by five minutes, you could not receive a 5. A 4 out of 5 might mean that
you were late only one time and the one time you were late was not by more than
fifteen minutes.
In summary
you know what was measured, the standard of measurement (the metric) and how
the measurement was arrived at (the rubric).
So what
does this have to do with anything?
Any
ministry needs to effectively evaluate the accomplishment of Ends. It wants to
be able to describe what an effective ministry would look like. In Policy
Governance vernacular it does that by describing it Ends (what is the benefit,
who are the beneficiaries and what would be an acceptable cost). Then it needs
to measure the effective accomplishment of its Ends by developing metrics and
in some cases a rubric.
If your ministry
is worth doing, the results are worth being measured.
So the rubric is how you qualify for a particular measurement in the scale of measurements (the metric)?
ReplyDeleteSo if we can use this concept with objective realities like distances/speeds as well as subjective assessments like 'good, bad, indifferent' then it'd go like this:
The metric is kilometres.
The measurement is x kilometre.
the rubric is 'measured according to this definition of a metre and within this specified error margin' ?
I can go with that.
:)
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