If you have
followed me at all you will know of my obsession with asking the right
questions. The above is not the right question, but let me answer it anyway.
If the Board doesn’t like the
Leader’s interpretation of a policy, that’s almost always the Board’s problem.
Let’s
re-establish some assumptions about Policy Governance®.
This model
assumes a basic implied trust in the Leader. Policy Governance does not cover
for a Leader who is fundamentally incompetent; although the model will expose such
incompetence. Having a basic trust in the Leader, the Board develops explicate
limitations and monitors compliance to those limitations.
When a
Compliance Report is submitted, the Board must accept the Leader’s
interpretation of the Leader Limitation Policies provided it is reasonable. In
Policy Governance, interpretation does not mean providing synonyms for words
used in the policy, but rather a metric. The Board may use words such as “current”
or “adequate”. The Leader may interpret “current” as within a certain number of
days or “adequate” as a dollar amount, depending on the policy. The only reason a Board will not accept an
interpretation is if it is not reasonable. A reasonable interpretation is one which
the Board agrees would be likely considered reasonable by a prudent and
contextualized person in a similar situation.
If the Board
finds that the Leader’s interpretation is reasonable, but one with which the
Board is not comfortable, it needs to amend the policy. The failure of the Leader to interpret the
wishes of the Board is almost always a failure on the part of the Board to
carefully word its policy. Once it has clarified the policy, the Leader will
interpret the revised policy.
Leader
Limitation Policies must not be written as breadcrumbs which are dropped along
the governance path, with the hope that the crumbs will lead to the board’s
desired expectation. It must not say, “This is what we really want; let’s see how close the Leader gets to that”. Policies
need to be written with extreme care.
Keep in mind
that the more detail in a limitation, the more interpretation and the more data
are required from the Leader, and more monitoring of compliance is required by
the Board.
So what is
the right question?
“Are we
comfortable with any reasonable interpretation the Leader may apply to this
policy, putting away any personal biases or preferences individual Directors
may have?”
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